March 24, 2022
Dear Residents and Staff,
As the nation begins to normalize in the face of the COVID-19 pandemic, we have been challenged and changed. While many senior living communities suffered great loss, Baptist Retirement Communities of Georgia measured on the lower end of the national spectrum regarding the overall health of residents and staff. Keeping the wellness of the residents and tenants have continued to be the utmost priority. This season has allowed the BRCGA team to re-evaluate how and why our mission is so important. Many of the challenges have created opportunities to learn, grow, and better the services, amenities, and buildings that are offered to our residents.
Based upon the updated information received from the CDC and local health officials, Baptist Retirement Communities has created the following guidelines as listed below:
Internal Groups Gatherings & Outdoor Activities BRCGA Internal group gatherings are permitted. Masks are welcome, but not mandatory. Please continue to social distance no less than 6 feet apart, when possible. All participants are required to adhere to cough/sneeze etiquette and follow proper handwashing procedures while in BRCGA public spaces.
Apartment Tours have resumed at all properties. All guests are required to complete health screening, including temperature check, and to social distance when interacting with any tenant or staff member. Masks are welcome, but not mandatory on premises. Any guests experiencing any signs of illness or fever will are asked to reschedule their visit.
On-site, Internal Vendor Work
Internal vendor work has resumed with specific guidelines. All vendors are required to social distance from any tenant or staff member during time of on-site, internal visit. Any vendors experiencing any signs of illness or fever will are asked to reschedule their visit. As in the past, the vendor company must provide BRCGA with a written safety protocol that addresses COVID-19.
Unit Visits for Resident Families, Guests, Tenants, and Staff
Family members may now visit with their loved ones. Masks are welcome. Social distancing and all COVID safety precautions will continue to be required while on BRCGA properties. Tenants and visitors may visit with other fully tenants in apartments or cottages and are welcome to wear masks. Social distance no less than 6 feet, when possible. Tenants may request that a mask be worn by any employee entering their unit to perform any service work such as maintenance, housekeeping, or dining delivery. Any visitor that shows signs of illness or have a fever, they are required to reschedule their visit. This will remain in effect until BRCGA reassesses the COVID situation.
Outside Volunteers, Groups, or Partnerships
On-site partnership events have resumed at all three communities. Outside volunteer groups may gather on campus. Please continue to social distance no less than 6 feet apart, when possible. Masks are welcome, unless seated or for seated dining. All participants must adhere to cough/sneeze etiquette and follow proper handwashing procedures while in BRCGA public spaces. All volunteers or groups must also complete health screen check prior to traveling throughout interior of BRCGA properties.
Off-Campus Trips
Buses and/or vans have a limited capacity to prevent any possible COVID-19. Masks are welcome while
riding on the bus or van. Please continue to social distance, when possible. The local community management will determine the start date and types of allowable trips. Any tenant showing signs of illness or having fever must postpone any off-campus trips that utilizes BRCGA transportation.
Front Office: All offices are now open during normal business hours. We continue to request that guests do their part in allowing one guest in the front office at a time, when possible. The staff is eager to assist all residents and guests with any questions or concerns that may arise.
Dining: Palmetto Park Main Dining services have officially resumed for the lunch meal. Opening the dining room encourages socialization and an established sense of normalcy that is vital to senior living. Breakfast and Dinner will be delivered until further notice. This process allows the residents time to ease into the transition of gathering on a routine basis for meals. Masks are welcome, but not required in the Dining Room. Social distancing is encouraged until seated.
Palmetto Park has gone green! To go meals are now delivered in reusable green containers, reducing significant waste in paper products while providing better food quality during deliveries. New menus were introduced with exciting concepts and tastes.
Maintenance & After-Hours: Maintenance teams have resumed providing in-unit service and repairs. Residents are welcome to submit work orders in-person or by phone during normal business hours. All other after-hours work orders must meet the emergency work order requirements, as stated in the Resident Handbook. Residents may ask staff to wear a mask while performing in-unit service, if necessary.
Housekeeping: Palmetto Park and Clairmont Crest housekeeping teams have undergone team training over the past few months. Clairmont Crest continues to provide housekeeping in public areas. Palmetto Park continues to provide in-unit apartment housekeeping every other week. Residents may ask staff to wear a mask while performing in-unit service, if necessary.
Salon, Massage Therapy, Physical Therapy Services: Salon, Massage Therapy, and Physical Therapy services have resumed, depending on the community. All three services must be scheduled by the tenant with the individual service.
The well-being of all residents, guests, vendors, and staff remains of utmost importance to Baptist Retirement Communities of Georgia. While we celebrate this season of normalcy and stabilization, we must all strive to remain vigilant in protecting the residents of Baptist Retirement Communities of Georgia day to day. Everyone plays a critical role in the fight against this illness. We ask for your continued prayers as management continues to serve and protect our most valuable possession-the tenants of BRCGA.
Continued Prayers of Blessings and Protection,
Sharalene Roper, Chief Operating Officer
Prices begin at $2550 a month with a $2500 entrance fee.
Thirty-four charming and spacious cottages are nestled among the hills of North GA, overlooking beautiful Lake Chatuge. Our homes offer a sense of security, independent living and comfort for people who wish to be in a peaceful, attractive setting with ample opportunity for socialization with persons of like mindset and values.
Monday – Friday, with the exception of Holidays
9:00 A.M. – 5:00 P.M.
Hiawassee Park is nestled in a natural setting which features walking trails, a gazebo, and meditation gardens encourage residents to enjoy the great out doors. Opportunities for socialization with persons of a like mindset abound!
Minimum age of fifty (50)
At least one individual must be fifty (50) for couples
Sponsor within a reasonable distance
Credit and criminal background check
Signed physician statement
Entrance fee and security deposit
Brand New 1 & 2 Bedroom Cottages and Activities Building
Create a lasting legacy in caring for senior adults for years to come. Through volunteerism, donations, and endowments, you can make a positive impact within the BRC and to seniors across Georgia.